POLICIES

 

POLICY AND TERMS 

 

 

SHIPPING

 

  • Packages are shipped via USPS priority mail.
  • Shipping in the US is usually 2-4 days.
  •  Please note that once packages are received by USPS we are no longer responsible for the delivery of the package. The delivery is the responsibility of the postal office (1800-275-8777).
  • Once your order is shipped you will receive a tracking number via email. 
  • Packages will require a signature. 
  • We are not responsible for any lost/stolen packages. 
  • Due to the nature of the products we do not offer any refunds or exchanges. Items are Final Sale. 

RETURNS

Due to the nature of the product there are no RETURNS/REFUNDS. What is the nature of the product? Hair. Hair Extensions can not be resold once handled or worn by the buyer. For this reason ALL SALES ARE FINAL. 

 

Shipping in hair for custom unit? 

 

  • Where to ship your hair to? Address will be given on the THANK YOU PAGE after you have submitted your order. 
  • Once the hair is shipped, send an email to adoremehairco@gmail.com with your order number and a tracking number. 
  • You will have 5 days to send in the hair. If the hair has not been received within one week the order will be canceled, the hair will be returned and a refund will be given minus the shipping fee. 
  • Make sure hair is NOT wet, clean, free of glue/thread and separated by lengths.  
  •  All units include customizing (bleached knots and plucked hairline) and styling. 

Processing time :

 

Custom Units: 

Processing Time 7-21 business days

Shipping Time : 2-4 business days

 

Ready to Ship Units

Processing Time: 1-3 business days

Shipping Time: 2-4 days

 

Hair Extensions: 

 Processing Time: 5-7 days

Shipping Time: 2-4 days 

 

 

**MUST PROVIDE HEAD MEASUREMENTS**

 

ADORE ME HAIR CO.  is NOT responsible for your unit not fitting properly if you have failed to provide accurate measurements. Before purchasing a unit, check the measurements tab on the website to see how to measure your circumference! Due to the nature of the products there are NO REFUNDS OR EXCHANGES - FINAL SALE 

 

*******REFER TO THE MEASUREMENTS TAB ON THE SITE TO HELP WITH MEASUREMENTS*******

 

 

 

ALL PAYMENTS ARE DUE IN FULL. BILLING ADDRESS AND SHIPPING ADDRESS MUST MATCH OR THE ORDER WILL BE CANCELED.

 

 

MATCH

ADDRESS. If not, your order will be canceled and you will be refunded.

 

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